Privacy Policy
How we collect, use, and protect your information
Last Updated: January 2025
Coastal Geomatics, PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coastalgeomatics.com or use our surveying services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or phone
- Request a quote or consultation
- Engage our surveying services
- Subscribe to newsletters or updates (if applicable)
Personal information collected may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and business information
- Property address and parcel information
- Property ownership details
- Survey requirements and preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Surveying Services
Process survey requests, conduct property research, perform field work, prepare survey documents, and deliver completed surveys to clients.
To Communicate with You
Respond to inquiries, provide quotes, send project updates, notify you of survey completion, and address customer service issues.
To Improve Our Services
Analyze website usage, understand customer needs, improve our website functionality, and enhance our surveying services.
For Legal and Regulatory Compliance
Comply with North Carolina surveying regulations, maintain required records, and fulfill legal obligations.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted vendors who assist in operations (e.g., email services, hosting providers) under confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Property Records: Survey plats recorded with Brunswick County Register of Deeds become public records accessible to anyone
- Title Companies and Lenders: When you authorize us to provide survey documents for real estate transactions
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with SSL/TLS encryption
- Regular security assessments and updates
- Access controls limiting employee access to necessary information
- Secure backup and disaster recovery procedures
Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have certain rights regarding your personal information:
Access
Request access to the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal retention requirements)
Opt-Out
Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided at the end of this policy. We may require verification of your identity before processing requests.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain project records
- Comply with North Carolina surveying recordkeeping requirements
- Resolve disputes and enforce agreements
- Meet legal, regulatory, and professional obligations
Survey records, field notes, and related documents are typically retained permanently or for extended periods as required by North Carolina surveying regulations and professional liability considerations.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide relevant content and information
You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.
Third-Party Websites
Our website may contain links to third-party websites (e.g., Brunswick County GIS, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Coastal Geomatics, PLLC
Office: 4636 East Coast Lane, Unit 4, Shallotte, NC 28470
Mailing: PO Box 1560, Shallotte, NC 28459
Phone: 910-356-1800
Hours: Mon-Thu 8am-5pm, Fri 8am-12pm (EST)
Your Consent
By using our website and services, you consent to this Privacy Policy and our collection, use, and disclosure of your information as described herein.